Frequently Asked Questions

 

Products:

Does Zorah UnThreaded offer custom orders?

  • Yes! We do offer custom orders. You can always add a item you'd like to purchase to your cart and type any changes in the "Add a note" box. Also, you can always email us at zorahunthreaded@yahoo.com with your custom order.

 

Shipping:

What is the processing time for my order?

  • Please allow 1-4 days processing time for regular orders/ smaller items to be fulfilled. For all custom orders/larger items, please allow 1-4 weeks processing time for your order to be fulfilled.

What is the approximate shipping time for my order?

  • For all U.S. orders, please allow 1-4 days to receive your order after it has been shipped. For all international orders, please allow 6-10 days to receive your order after it has been shipped.

Does Zorah UnThreaded ship internationally?

  • Yes we do! 

 

Returns & Exchanges:

Does Zorah UnThreaded accept returns?

  • We only accept returns and exchanges if you received the wrong (items). Zorah UnThreaded is not responsible for any damages to your order in the shipping process.

 

Coupons & Discounts:

Does Zorah UnThreaded have coupons or discounts?

  • We don't have coupons at the moment, but customers will be noticed by email or any promotions or sales occurring on the site. All sale items will be showcased on the homepage of the site.